Terms of service
Last updated 09-Nov-2026
1. About these terms
These terms are an agreement between MHUSolutions Ltd, company number [COMPANY NUMBER], registered office [REGISTERED OFFICE ADDRESS] (“we”, “us”), and the business that signs up for InDate (“you”). InDate is for businesses only. By creating an account you confirm you are acting for a business and are authorised to accept these terms for it.
2. What InDate does
InDate helps you record your team’s cards, certificates, checks and insurance, see what is due, and send reminders. It is a tool to help you stay organised. You remain responsible for checking that your workers hold valid qualifications and that your business meets its legal and health and safety duties. Reminders depend on email and messaging services we don’t control, so don’t rely on them as your only check.
3. Free trial
New accounts get a 14-day free trial with all features. No card is needed. At the end of the trial, choose a plan to keep adding or changing data. If you don’t, your account becomes read-only so you can still view and export everything.
4. Plans and payment
- Plans are charged monthly in advance through Stripe, at the prices shown on our website. Prices exclude VAT, which is added if applicable.
- Each plan covers a number of people tracked. Logins are unlimited.
- Your subscription renews each month until cancelled.
- We may change prices with at least 30 days’ notice by email. The new price applies from your next renewal after the notice period.
- If a payment fails, Stripe will retry it. If it still isn’t paid, your account may become read-only until it is.
5. Changing plan, cancelling and refunds
- You can upgrade, downgrade or cancel at any time from Settings > Your plan.
- Upgrades take effect straight away and are charged pro rata. Downgrades and cancellations take effect at the end of the period you’ve paid for.
- If you move to a plan with fewer people than you track, you have 30 days to remove the extra people. After that, the most recently added people above the limit are archived. Archived people can be restored if you upgrade within 90 days, after which they are deleted.
- Refunds: payments are not refundable for part-used months, except where we have failed to provide the service or the law requires it. If something has gone wrong, email hello@mhusolutions.com and we’ll put it right.
6. Your account and your team
- Keep your login details safe. You are responsible for everything done through your account and for the access you give each login.
- You must have a lawful reason to store your workers’ details in InDate and must tell them you do so. Only add information you need.
- Don’t use InDate for anything unlawful, to send spam, or to try to break or overload the service.
7. Your data
You own the data you put into InDate. You can export it or delete it at any time. When you close your account, we delete your company’s data within 30 days, apart from billing records we must keep by law. Our privacy policy explains how we handle personal data.
8. Data processing terms
For the personal data you add about your workers, you are the controller and we are your processor. We will:
- process it only to provide InDate and on your documented instructions (these terms and how you use InDate);
- make sure anyone who can access it is bound by confidentiality;
- keep it secure with appropriate technical and organisational measures;
- only use the sub-processors listed in our privacy policy, give you notice of any changes, and hold them to equivalent terms;
- help you respond to requests from workers exercising their rights, and with security and data protection impact assessments where reasonable;
- tell you without undue delay if we become aware of a personal data breach affecting your data;
- delete or return the data when your account closes, unless the law requires us to keep it;
- give you the information you reasonably need to show these obligations are met.
9. Availability and changes
We aim to keep InDate running at all times but can’t promise it will always be available or error-free. We may improve or change features. If we remove something important, we’ll give you reasonable notice.
10. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can’t be limited by law. Otherwise, we are not liable for loss of profit, business, revenue or data, or for any indirect or consequential loss. Our total liability in any 12 months is limited to the fees you paid us in that period.
11. Ending the agreement
You can cancel at any time. We may suspend or close an account that breaks these terms or isn’t paid, after giving notice where reasonable.
12. Changes to these terms
We’ll give at least 30 days’ notice by email of any change that affects you. Continuing to use InDate after that means you accept the new terms.
13. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.